Customer privacy

Privacy Policy

This policy explains how Cosmetic House LK collects, uses, and protects customer information for online beauty orders and support.

Information we collect

We may collect customer name, phone number, email address, delivery address, city, order details, payment method, messages, and product preference information.

How we use information

Customer information is used to confirm orders, arrange delivery, provide product and routine support, respond to messages, process payments, and improve our customer service.

Beauty AI and image uploads

If a customer chooses to upload a face or skin image for cosmetic routine guidance, the image is used only to support the requested guidance. Customers should avoid uploading sensitive images or medical documents.

Payments

Online card payments are handled through a secure payment gateway. Cosmetic House LK does not store card numbers, CVV codes, or full card details on this website.

Sharing information

We may share necessary order details with delivery partners, payment processors, and service providers only for completing customer orders and support.

Data security

We take reasonable steps to protect customer information. However, no online system can be guaranteed completely secure.

Contact

For privacy questions, contact cosmetichouse.lk@gmail.com.